Use Cases

Metrics

Measurable Impact

Delivering direct revenue impact over 200+ properties.

2x

Direct revenue

Increase your direct revenue by up to 2x.

80%

Upsell revenue

Up to 80% increase in upsell revenue through personalised upselling.

<5 Sec

First Response Time

Average first response time impressively decreased to just 5 seconds.

50%

Direct revenue

Increase your direct revenue by up to 50%.

80%

Upsell revenue

Up to 80% increase in upsell revenue through personalised upselling.

<5 Sec

First Response Time

Average first response time impressively decreased to just 5 seconds.

Our Products

1

Increase Direct Bookings

Engage, nurture, and optimally follow up with all your direct leads using Brance’s AI + Human approach. Achieve 2x conversions.

GUEST

Hi, do you have a water villa available on 27th Feb?

Brance

Yes, we do have a water villa available on 27th Feb at our resort. May I know your name please?

2

Increase Upsell Revenue

Increase your Revenue Per Available Room (Revpar) by upselling Room upgrades, In-house experiences and Local tours.

JAI

Definitely! Let me know how to reserve it.

Brance

Hi Jai, we are looking forward to host you tomorrow. You can have our Deluxe suite with attached jacuzzi at just 80$ extra.

Would you like to avail this offer?

3

Increase OTA Reviews

Request feedback on OTAs and meta search websites. But, only from your Happiest customers.

GUEST

Brance

We are delighted to hear that you had an amazing stay! Can you please share your experience with others on TripAdvisor https://t.ad/stay.brance 🥺

Your review can help fellow travelers make informed decisions 😄

4

Personalized Concierge Services

Personalized responses to repetitive queries to give your front desk team 2 hours of additional time per day to delight in-house guests.

GUEST

How far is it from the airport?

Brance

It's 11 km from the airport. We offer a shuttle service for your convenience, available at a nominal fee.

What time is the check-in?

How can I manage my booking?

What does the all-inclusive include?

Do you allow pets?

Do you have a swimming pool?

How can I manage my booking?

Is there a late check-out option?

Is it possible to request an early check-in?

How do I contact the hotel by email?

What is served for breakfast?

Is there a late check-out option?

Some important Questions and answers

78% of users book the property that replies first.

78%

Conversions are 8x higher if you reply to booking queries under 5 minutes.

Solutions for Every Hospitality player

Hotels

Automate Reservations

Upsell superior rooms, experiences

Concierge services

Villa Property managers

Automate Reservations

Upsell superior rooms, experiences

Concierge services

DMCs

Chat based Itinerary planning and reservations

Instant quotations for travel agents on Email, Whatsapp

Travel Agents/Operators

Chat based Itinerary planning and reservations

Instant quotations for travel agents on Email, Whatsapp

Key Features

Lead Qualification

Automatically score and prioritise potential leads.

Optimised Follow-ups

Follow up with every booking query using AI.

Custom Integrations

Seamlessly integrate with your existing Channel Managers and CRM.

Unified Inbox for your Sales & Support

Understand user indecision to increase visibility

Recommendations

Intelligent suggestions for guests based on behavior and preferences.

Live Agent Integration

Seamless transition to human agents when needed, ensuring customer satisfaction.

What Our Clients Are Saying

Ritwik Khare

CEO Elivaas, Ex-Chief Operating Officer, MakeMyTrip

"Brance team's eagerness to learn and innovate in the hospitality space has led to an amazing product that serves as the first line of defense for all our social media leads. For a customer-first company like ELIVAAS, their ability to ensure every lead receives a response in less than a minute, even at midnight, is invaluable."

Vanshul Chawla

Chief Technology Officer, Vetic.

“Brance is an amazing group of folks who are pioneering the generative AI space. They provide great customer support resolving any issues immediately!”